FAQ

We specialize in a wide range of Halloween costumes including easy costumes, mens costumes, and movie-inspired outfits. Our collection is designed to provide magical transformations for all Halloween enthusiasts!

Absolutely! Each costume is crafted with attention to detail and designed to make your Halloween experience unforgettable. We take pride in offering reliable, well-made costumes that stand out at any costume party.

Yes! Our collections include various themes perfect for different Halloween scenarios – from spooky haunted house gatherings to fun costume parties. Browse our categories to find the perfect fit for your Halloween adventure.

We offer worldwide shipping to bring Halloween magic to your doorstep! However, due to logistical constraints, we currently cannot ship to some remote areas and parts of Asia.

We offer two reliable shipping methods:

• Standard Shipping (DHL or FedEx): 10-15 days after dispatch – $12.95
• Free Shipping (EMS): 15-25 days after dispatch – FREE on orders over $50

Our team processes all orders within 1-2 business days before shipping. We carefully prepare each costume with the same excitement we’d want for our own Halloween adventures!

Our standard shipping option is perfect for those who want their costumes delivered swiftly and securely. We recommend ordering early to ensure plenty of time for any final adjustments or accessory hunting!

We make payment as flexible as our costumes! We accept:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely! We use industry-standard encryption to protect your payment information and ensure a smooth, secure shopping experience.

Currently, we accept the payment methods listed above. We’re always looking for ways to make our costumes more accessible, so stay tuned for updates!

We offer a 15-day return policy from the date you receive your items. If you’re not completely spellbound by your purchase, we’re here to help!

Please contact our friendly customer service ghouls at [email protected] with your order details, and we’ll guide you through the return process.

Items must be in original condition with all tags attached. Your satisfaction is our potion for success, and we want to ensure every customer has a fantastic Halloween experience.

While you can checkout as a guest, creating an account allows you to track your orders more easily and provides a faster checkout experience for future purchases.

Once your order ships, you’ll receive a tracking number via email that will allow you to follow your costume’s magical journey to your doorstep!

Orders can typically be modified or cancelled within the first 24 hours. Please contact us immediately at [email protected] if you need to make changes to your order.

Our friendly customer service ghouls are always here to help! Reach out to us at [email protected] with any additional questions about delivery to your specific location or anything else haunting your thoughts.